Console

How to

• Find a Device
• Set Up Kiosk Mode Devices
• Add a Blueprint to a Device or Change its Blueprint
• Use Commands and Settings for Troubleshooting
• Add Preloaded Apps to Devices
• Move Android Devices to a New Tenant

See all 7 articles

Dashboard

• Introduction to the Dashboard
• Dashboard Components

Provisioning Methods

• Introduction to Provisioning Methods
• Factory Reset
• Android Enterprise Provisioning (Previously Known as AFW Provisioning)
• 6-tap QR Code Provisioning
• Seamless Provisioning
• Provisioner Tool

See all 9 articles

Blueprints

• Introduction to Blueprints
• Creating a Blueprint
• Devices & Groups
• Managing Blueprints
• Migrating from Templates to Blueprints
• Blueprint Converge and Desired State

See all 10 articles

Devices and Groups

• Introduction to Devices and Groups
• Using the Devices & Groups Directory
• Adding, Deleting, and Renaming Groups
• Group Settings and Actions
• Drift Management
• Customizing Views and Filters

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Individual Devices

• Introduction to Individual Device Management
• Device Information
• Individual Device Settings and Actions
• Using Remote Viewer and Control
• Logs and Bug Reports
• Removing Devices from the Console

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iOS

• Introduction to iOS Management
• Setting Up Apple MDM Management
• Automatic iOS Onboarding with Apple Business Manager
• iOS Onboarding with Direct Profile (QR Code)
• Manual iOS Onboarding with Apple Configurator and Apple Business Manager
• Managing iOS Devices through Blueprints and Settings

See all 13 articles

Apps

• Introduction to the App Section
• Managing Enterprise Applications
• Managing Your Google Play for Work Account (EMM Enrollment)
• Managing Google Play Store Apps
• Managing Applications on a Device
• Updating Applications

See all 10 articles

Alerts

• Introduction to Alerts
• Managing Alerts
• Managing Email Channels

Activity Feed

• Introduction to the Activity Feed

Reports

• Introduction to Reports
• Viewing and Downloading Daily Reports
• App Reports
• Device Reports [Beta]
• Managing Daily Report Subscriptions
• Generating and Downloading a Custom Report

Provisioning Templates (Legacy)

• Introduction to Provisioning Templates
• Creating a Provisioning Template
• Managing Provisioning Templates

Compliance Policy (Legacy)

• Introduction to Compliance Policies
• Creating a Compliance Policy
• Applying Compliance Policies
• Managing Compliance Policies

Geofence

• Introduction to Geofencing
• Creating a Geofence
• Deleting a Geofence

Content Management

• Introduction to Content Management
• Uploading and Transferring Files
• Managing Files

Pipelines

• Introduction to Pipelines
• Managing a Pipeline
• Pipeline Glossary

Company Settings

• Introduction to Company Settings
• Managing Company Settings and Shortcode

User Management

• Introduction to User Management
• Types of User Roles and Access Credentials
• Adding Users
• Managing Users
• Creating Custom Roles

Billing

• Introduction to the Billing Section

Single Sign-on

• Introduction to User Authentication
• Set Up Single Sign-On (SSO)
• Set Up SSO with SAML and Okta
• Set Up SSO with OIDC and Okta
• Delete an SSO Connection

Esper Software Updates

• Deploying Esper Software Updates

API Key Management

• Introduction to API Key Management
• Generate an API Key

Tenant Settings

• Firewall Settings

FAQs

• Application Sync Mode FAQs
• Last Seen FAQs
• iOS FAQs
• Blueprints 2.0 FAQs
• Esper Single Sign-on (SSO) FAQs
• General FAQs

See all 12 articles

Miscellaneous

• What Are Esper Settings?
• Entering Android Settings
• How to Grab a HAR File
• Setting the Navigation Bar on Samsung devices after updating from Android 13 to Android 14
• Signing in to a New Tenant
• Blocking URLs with JSON and App Configurations

See all 22 articles