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Hiding Navigation Bar & Achieving Full Kiosk Mode on Non-Standard OEM Devices: Supervisor Plugin Required
  • Esper Support
  • Edited
0 votes 0 comments
Privileged app loses RFID/READ_LOGS access after Esper provisioning on AOSP devices: mark app as preloaded
  • Esper Support
  • Edited
0 votes 0 comments
App version not updating on devices after Blueprint publish: version code must be incremented alongside version name
  • Esper Support
  • Edited
0 votes 0 comments
Play Store app install times out ("Queued" → "Timed Out"): recreate AFW account via Blueprint to restore Managed Google Play installs
  • Esper Support
  • Edited
0 votes 0 comments
Lock a single app as the permanent interface using Kiosk Mode (Blueprint)
  • Esper Support
  • Edited
0 votes 0 comments
App Auto-Update Stuck in "Pending" State: Check Managed Google Play Services Blueprint Setting
  • Esper Support
  • Edited
0 votes 0 comments
Offline device Wi-Fi change via Esper Settings secret gesture and Blueprint fallback configuration
  • Esper Support
  • Edited
0 votes 0 comments
iOS VPP App Updates in Esper: No Per-App Update Visibility — Use Group-Level Configuration
  • Esper Support
  • Edited
0 votes 0 comments
Gmail "Create account" option missing on enrolled devices: expected MDM behavior
  • Esper Support
  • Edited
0 votes 0 comments
All installed apps not visible to users — configure Blueprint app visibility
  • Esper Support
  • Edited
0 votes 0 comments
Phone number not displayed in Esper for SIM/eSIM devices: diagnosis steps
  • Esper Support
  • Edited
0 votes 0 comments
Devices stuck in Blueprint Drift with Converge IN_PROGRESS after Group migration
  • Esper Support
  • Edited
0 votes 0 comments
App not installing on specific devices: publish Blueprint and trigger converge
  • Esper Support
  • Edited
0 votes 0 comments
App installation blocked on Samsung devices after Knox MDM migration: remove Knox profiles
  • Esper Support
  • Edited
0 votes 0 comments
Wi-Fi disabled setting applied to individual devices during tenant-level migration
  • Esper Support
  • Edited
0 votes 0 comments
Device stuck in Esper after failed provisioning: remove orphaned device entries
  • Esper Support
  • Edited
0 votes 0 comments
Kiosk Mode offline with no network: reconnect using alternative connectivity methods
  • Esper Support
  • Edited
0 votes 0 comments
Device locked in kiosk mode with deleted Esper tenant: factory reset or OEM reflash recovery
  • Esper Support
  • Edited
0 votes 0 comments
Esper Dashboard fails to load while other console sections work: troubleshooting steps
  • Esper Support
  • Edited
0 votes 0 comments
User group assignment fails with "Failed to update account" error: resolution steps
  • Esper Support
  • Edited
0 votes 0 comments
Esper Console "Something Went Wrong" error on Devices & Groups tab
  • Esper Support
  • Edited
0 votes 0 comments
Account cancellation for Self-Service plan
  • Esper Support
  • Edited
0 votes 0 comments
Devices & Groups shows "Something went wrong" — how to fix it
  • Esper Support
  • Edited
0 votes 0 comments
Notification bar cannot be dynamically enabled/disabled via Esper SDK in kiosk mode
  • Esper Support
  • Edited
0 votes 0 comments
Billing reconciliation: Device Report vs. invoice count discrepancy
  • Esper Support
  • Edited
0 votes 0 comments
Play Store app not installing via Blueprint
  • Esper Support
  • Edited
0 votes 0 comments
Esper Console dashboard inaccessible — "Something went wrong" error blocking all users
  • Esper Support
  • Edited
0 votes 0 comments
App Not Installing on Device Despite Being in Provisioning Template
  • Esper Support
  • Edited
0 votes 0 comments
Esper Console Dashboard tab crashes or fails to load for all users
  • Esper Support
  • Edited
0 votes 0 comments
Lock screen PIN input unresponsive after device wakes from sleep
  • Esper Support
  • Edited
0 votes 0 comments

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