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"No Internet" Screen Only Appears During Provisioning — Reconnect to Wi-Fi After Setup
  • Esper Support
  • Edited
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Web App Creation Fails Due to Invalid URL Format — Remove Duplicate https:// Prefix
  • Esper Support
  • Edited
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Apps not appearing or applying correctly — add and assign apps in Esper
  • Esper Support
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Secure ADB connection fails with `[SSL: UNEXPECTED_EOF_WHILE_READING]`: reconfigure CLI with valid API key and correct tenant name
  • Esper Support
  • Edited
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Gesture Navigation Mode Cannot Be Set on Rhino T80: Available Workarounds
  • Esper Support
  • Edited
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Lost console access with managed devices still enrolled: recover account or factory reset to remove MDM
  • Esper Support
  • Edited
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Deploy apps and manage provisioned devices remotely — Esper setup guide
  • Esper Support
  • Edited
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Apple VPP apps missing from App Reports: VPP installations not visible or searchable by device
  • Esper Support
  • Edited
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App install/update failing on group devices: downgrade attempt + firewall blocking Esper endpoints
  • Esper Support
  • Edited
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Esper Console Slow or Unresponsive: Network Error or Timeout Troubleshooting
  • Esper Support
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Expired trial tenant blocks new tenant creation: verify status and request email disassociation
  • Esper Support
  • Edited
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Ensuring devices auto-update to the latest app version after extended offline periods
  • Esper Support
  • Edited
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Wallpaper cannot be updated post-provisioning on Template-based devices: migrate to Blueprint to enable remote wallpaper management
  • Esper Support
  • Edited
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No single view for apps across Blueprints — use Console or API to audit
  • Esper Support
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Screen flickering on managed devices: switch to Multi App Mode and capture bug report to isolate cause
  • Esper Support
  • Edited
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"Sorry, this device is not available right now" — identify the error source
  • Esper Support
  • Edited
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Wi-Fi Off setting delays 2–3 hours and requires multiple reboots post-provisioning: expected remote config sync behavior
  • Esper Support
  • Edited
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Device shows "Template Provisioning" — migrate to Blueprints
  • Esper Support
  • Edited
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Navigation bar reappears in Kiosk mode after screen wake — how to fix
  • Esper Support
  • Edited
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Install failed verification failure during Blueprint converge: switch app ABI to multi-arch
  • Esper Support
  • Edited
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Automatic SIM switching on dual-SIM devices: not supported natively — no workaround via Esper Console
  • Esper Support
  • Edited
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Remote Viewer loses touch input after third-party Accessibility service is enabled
  • Esper Support
  • Edited
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Devices appear missing in Devices & Groups after removal action
  • Esper Support
  • Edited
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Device stuck on PIN/lock screen after Esper Agent and Blueprint update in Kiosk Mode
  • Esper Support
  • Edited
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Remote Viewer: Multiple simultaneous sessions in different browser tabs not supported — use separate browser instances instead
  • Esper Support
  • Edited
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Bulk app update across all devices: use Group App Management, Pipelines, or Blueprints
  • Esper Support
  • Edited
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Assigning devices to a group without changing their Blueprint
  • Esper Support
  • Edited
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Geofence actions not triggering on boundary cross
  • Esper Support
  • Edited
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New user cannot access Esper tenant after admin invitation
  • Esper Support
  • Edited
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Device retains old name and apps after wipe — fix Blueprint and wipe flags
  • Esper Support
  • Edited
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