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Provisioning stuck on "Starting Provisioning" or "Installing Apps" with agent crash: update provisioning version
  • Esper Support
  • Edited
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Clear app data on a schedule — Esper Commands API with a WINDOW schedule
  • Esper Support
  • Edited
0 votes 0 comments
Bulk export of device phone numbers via Esper API for cellular audit
  • Esper Support
  • Edited
0 votes 0 comments
Device removed from console without factory reset remains locked with Esper configurations applied: manual factory reset required
  • Esper Support
  • Edited
0 votes 0 comments
Duplicate device entry in Esper Console after "Remove Only" (no factory reset): reset device from hidden dock to clear duplicate
  • Esper Support
  • Edited
0 votes 0 comments
Android 15+ OS-level allowlist requirements for Esper Supervisor Plugin
  • Esper Support
  • Edited
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Scheduled app auto-launch not supported: workarounds for time-based app launching
  • Esper Support
  • Edited
0 votes 0 comments
Bluetooth Pairing Banner Interactive Timeout Not Applying via Blueprint: Supervisor Plugin Required
  • Esper Support
  • Edited
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UPDATE_WIFI_AP command behavior for offline devices: queuing, timeouts, and multi-device targeting
  • Esper Support
  • Edited
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Retrieving device log files — Remote File Manager API limitations and workarounds
  • Esper Support
  • Edited
0 votes 0 comments
Storage discrepancy between devices on same Blueprint causes Pipeline app update failure
  • Esper Support
  • Edited
0 votes 0 comments
WiFi turns on automatically despite "Allow Wi-Fi" disabled in Blueprint: expected failsafe behavior
  • Esper Support
  • Edited
0 votes 0 comments
ADB Wi-Fi debugging fails with "No route to host" despite ADB enabled on device: verify network path and macOS firewall settings
  • Esper Support
  • Edited
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Cannot type spaces anywhere in Esper Console — browser/keyboard input issue on confirmation dialogs
  • Esper Support
  • Edited
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"Action not allowed" on Android OS update screen on Esper-managed devices: expected behavior when OTA is controlled by MDM
  • Esper Support
  • Edited
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App moves to background or loses connection after extended idle: configure Single App Kiosk Mode
  • Esper Support
  • Edited
0 votes 0 comments
Wear OS watch app management: Esper support status and provisioning approach
  • Esper Support
  • Edited
0 votes 0 comments
Blueprint Wi-Fi failover broken: secondary AP permanently disabled when Strict Sync + saved networks enabled
  • Esper Support
  • Edited
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Esper Agent app showing high battery usage: GPS polling and screen-on time diagnosis
  • Esper Support
  • Edited
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EAP/PEAP Wi-Fi connection stuck in "Connecting" state: use "Do Not Validate" for CA Certificate when no server certificate is required
  • Esper Support
  • Edited
0 votes 0 comments
App missing from Esper Console Play Store search — Google indexing delay
  • Esper Support
  • Edited
0 votes 0 comments
Blueprint provisioning skips Android System WebView on Sunmi V2: manual installation steps
  • Esper Support
  • Edited
0 votes 0 comments
Bulk device deletion from Esper Console: filtering inactive devices and reprovisioning workflow
  • Esper Support
  • Edited
0 votes 0 comments
persist.sys.yfcamerarotation cannot be set via Blueprint Custom Commands — use factory provisioning or custom OEM firmware instead
  • Esper Support
  • Edited
0 votes 0 comments
Apple Pay card addition blocked on managed work devices: platform limitation of Managed Apple Accounts
  • Esper Support
  • Edited
0 votes 0 comments
Commands API 403/404 errors on status read and Blueprint converge: API namespace resolution
  • Esper Support
  • Edited
0 votes 0 comments
iOS device re-enters kiosk mode on removal attempt: remove from both Esper Console and Apple Business Manager (ABM)
  • Esper Support
  • Edited
0 votes 0 comments
Wireless ADB connection refused despite Blueprint settings: enable Internet ADB Switcher on the device
  • Esper Support
  • Edited
0 votes 0 comments
Retrieving Esper Device ID (EsperID) from an Android App using the Device SDK
  • Esper Support
  • Edited
0 votes 0 comments
Google Play Store shows "no apps available" with work account despite Managed Google Play disabled in Blueprint: toggle Managed Google Play on/off to reset Play state
  • Esper Support
  • Edited
0 votes 0 comments

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