See frequently asked questions for payments.
What happens if a payment is unsuccessful?
You should be able to check if a payment was successful from the Billing section. Esper will reach out in the case of unsuccessful payments.
What happens to an account that exceeds 100 devices and has not paid?
Esper will reach out to you about your upgrade options.
Are Esper Essential invoices sent automatically to the customer? If so, who?
Customers get a receipt sent to them and may download the invoice from the Billing section.