File Manager lets you see and control the files on a device during a fifteen-minute session. You have access to internal files, as well as any files located on mounted storage units. View file paths, download, and copy files to other folders during a File Manager session.
Notes
- Some folders are not writable.
- At this time, File Manager activities are not logged. This means you won't find information about the session in the Event Feed or Activity Feed. Use Custom Roles to ensure only trusted users have access to File Manager. For Linux devices, you can set permissions for Root and Standard users.
In this article:
- Using File Manager
- Searching for Files and Folders
- Performing Actions on Files and Folders
- Performing Bulk Actions
- FAQ
Using File Manager
To use File Manager, click on the device in Devices & Groups and click on the File Manager tab.
Then click Start session.
Once connected, you'll be in the root folder of the device. Navigate to other folders by clicking on the caret next to each folder.
During the session, a context menu will appear on the right, detailing:
- Session duration: tracks session time. Most sessions have a maximum duration of 15 minutes.
- Last updated: the last time the list synced with the device files. If you notice lag for this time, we recommend refreshing the session.
- Sent: amount of data sent to the device, in bytes.
- Received: amount of data received from the device, in bytes.
Searching for Files and Folders
After you've opened a directory using the caret (">"), you'll be able to search its immediate files, even if you end up opening other directories or closing the parent directory. Search for the item's name in the search box to find files.
Note that double-clicking on a folder will not make its contents searchable.
Searches can be conducted even if the parent folders are closed during the session. However, the behavior resets after each session.
Performing Actions on Files and Folders
With the exception of the root directory, you can perform various actions on files or folders by clicking on the Actions button at the top of the session window or from the ellipsis (...) menu next to each item.
Some folders may have additional restrictions.
Create Folder
This action can be performed on: ✓ Folders
To create a folder, click on the ellipsis (...) button next to the parent folder and choose Create Folder. Enter a folder name and click Create.
Upload
This action can be performed on: ✓ Files
To upload a file, click on the ellipsis (...) button next to the destination folder and choose Upload. Some restrictions may apply to certain folders. Max file size is 50 MB.
You can also upload multiple files at once or one folder at a time.
Click on the minimize button (-) to have files upload in the background. You can check on your progress by clicking on any folder and choosing the Upload option.
Preview
This action can be performed on: ✓ File
To preview a file, click on the ellipsis (...) button next to the file and select Preview. The file will open in a new tab. Max file preview size: 50 MB.
The following file extensions are preview-supported:
- gif
- jpeg
- jpg
- json
- log
- m4a
- md
- mp3
- mp4
- ogg
- png
- svg
- txt
- wav
- webm
- webp
- xml
View Details
This action can be performed on: ✓ Folder ✓ File
To view information about a file or folder, click on the ellipsis (...) button next to the item and choose View Details.
Folder details display the following:
- Folder name
- Folder path
- Folder size
- Last modified date
File details display the following:
- File name
- File path
- File size
- Last modified date
- File extension
Rename
This action can be performed on: ✓ Folder ✓ File
To rename a file or folder, click on the ellipsis (...) button next to the item and choose Rename.
In the rare event that you need to give a file a long name, 255 bytes is the limit. Usually, one character = one byte. However, some special or emoji characters can exceed this limit, so this limit can vary. Keep file names to a reasonable length to avoid unexpected behavior.
Move
This action can be performed on: ✓ Folders ✓ Files
To move a file or folder to a different location, click on the ellipsis (...) button next to the item and choose Move.
When you move a file or folder, you'll see its current location. Keep in mind that some directories aren't writable and items cannot be moved to their current location.
Copy & Paste
This action can be performed on: ✓ Folders ✓ Files
To copy a file or folder to another location, click on the ellipsis (...) button next to the item and choose Copy. You'll then have the option to paste it to another location. Keep in mind that some directories aren't writable.
Download
This action can be performed on: ✓ Folder (one at a time) ✓ Files (one or more at a time)
To download a file or folder to your computer, click on the ellipsis (...) button next to the item and choose Download. The file or folder downloads through your browser. Folders are compressed as a zip file.
Only one folder may be downloaded at a time. Multiple files may be downloaded at once, as long as a folder is not included in the selection.
Delete
This action can be performed on: ✓ Folder ✓ File
To delete a file or folder, click on the ellipsis (...) button next to the item and choose Delete. Once deleted, you won't be able to retrieve the file, so we suggest downloading the item before deleting it.
Performing Bulk Actions
You can move, delete, or copy and paste several items at once by clicking the checkbox next to each item and selecting from the Actions menu.
FAQ
Can I also use files from Content Management in a File Manager session?
Currently, Content Management and File Manager are separate features.