Android 14 missing from OS version filter in Devices & Groups: feature request acknowledged, fix scheduled for upcoming release

Android

If you're unable to filter for Android 14 devices in the Esper Console, this article explains the current limitation and the workarounds available to you.

What's happening

The OS version filter in Devices & Groups does not currently include Android 14 as a selectable option. This means you cannot isolate or filter for Android 14 devices using the Esper Console UI. Additionally, when you select "All Android versions" in the filter, devices running Android 14 are excluded from the device count, which can lead to inaccurate reporting.

Your Android 14 devices are enrolled and managed normally by Esper—this is only a limitation of the filter UI. A fix for this issue is scheduled for an upcoming release.

Workaround 1: Manually identify Android 14 devices in your device list

1. Go to Devices & Groups and select your group.
2. In the device list, locate the OS Version column.
3. Sort by the OS Version column or manually scan the list to identify devices running Android 14.

This method lets you visually confirm which devices are running Android 14, but does not provide an automated count.

Workaround 2: Use the Esper API to filter and count Android 14 devices

If you need an accurate count of Android 14 devices or want to filter them programmatically, you can use the Esper API:

GET /v0/enterprise/{enterprise_id}/devices/?os_version=Android%2014

This endpoint supports filtering by OS version and will return all devices in your enterprise running Android 14. For complete API documentation, refer to the Esper API Reference.

Still need help?

If you need assistance with either workaround or have questions about your Android 14 devices, contact Esper Support.