App usage statistics (which apps used + duration) not available in Esper Console — no workaround currently exists

Android

App usage statistics—including which apps your users are actively using and how long they spend in each app—are not currently available in the Esper Console. This article explains what data is available, why usage data isn't surfaced, and what alternatives you can explore.

What app data is available in Esper Console

The Esper Console provides app inventory data only. You can view:

Which apps are installed on each device
App versions
Installation state (installed, uninstalled, etc.)

You can access this information in Console → Reports → App Reports. However, this report does not include app usage data such as duration, foreground activity, or last-used timestamps.

Why app usage statistics are not available

Esper's App Reports pipeline collects installed app inventory through the Esper Agent, but does not currently collect data from Android's UsageStatsManager API—the system service responsible for tracking which apps are actively used and how long users spend in each app. This is a feature gap in Esper's current platform, not a defect or configuration issue.

Alternative: Manual inspection via Remote Viewer

If you need to view app usage for a specific device, you can use Remote Viewer to access the device's native Android usage data:

Open Console → Devices & Groups → [Device Name]
Select the Remote Viewer tab
On the device, navigate to Settings → Digital Wellbeing & Parental Controls → Dashboard (the exact path may vary depending on the device manufacturer and Android version)
View per-app usage durations on the device screen

Note: This approach requires a manual remote session per device and is not scalable for monitoring usage across many devices.

Third-party solutions

If app usage analytics is critical for your deployment, you may consider:

Third-party Mobile Apps & Configuration (MAM) or analytics platforms: These solutions can instrument your apps directly (for example, by embedding an SDK) to report usage data to your own backend infrastructure.
Custom telemetry integration: If you are on an Ultimate or Plus plan and app usage reporting is a blocking requirement, contact Esper Support to discuss potential options via the Esper Telemetry API or professional services engagement.

Request this feature

App usage statistics are not currently on the Esper roadmap, but you can request this capability. Contact Esper Support to submit a feature request. Include your specific use case and how app usage data would help your deployment.

You can also monitor Esper Release Notes for any future announcements of this capability.

Still need help?

If you have questions about app reporting or would like to discuss alternative solutions, contact Esper Support.