Advanced View export applies to full device list, not selected devices — expected behavior

Android

When you export device data from the Advanced View, the export includes all devices in your list, not just the ones you've selected with checkboxes. This is expected behavior. This article explains how exports work and how to narrow your export results.

Understand how exports work in Advanced View

The export function in Devices & Groups → Advanced View exports your entire device list, subject to any active filters you've applied. Selection checkboxes are designed for bulk actions like group assignment or command dispatch, not for scoping exports. Exporting only hand-selected devices (checkbox-based) is not currently supported.

How to narrow your export results

To export a specific subset of devices, apply filters before triggering the export:

1. Navigate to Devices & Groups → Advanced View.
2. Apply column filters or search filters to narrow the device list to your desired subset. For example, you can filter by device model, status, or other attributes.
3. Click the Download/Export button.
4. The exported file will contain all devices matching your active filter state.

Verify the export includes filtered results

The exported file should contain only devices that match your active filters, not the unfiltered full list. If your export ignores active filters and returns the complete unfiltered device list instead, this indicates a separate issue.

If filters aren't working correctly

If you find that even filter-scoped exports are not working as expected—for example, the export ignores your active filters and always returns the full unfiltered list—contact Esper Support and provide:

• A screenshot showing the filter state at the time of export
• The exported file demonstrating the discrepancy
• Your console account and endpoint details

Request per-selection export as a feature

If exporting only hand-selected devices is a critical business need for your organization, you can request this as a feature. Contact Esper Support to discuss this capability and learn about other options that may help.

Still need help?

If you have questions about Advanced View exports or need additional assistance, submit a support ticket and our team will help you.