App version code not visible on device detail screen: view it via App Management instead

Android

When you view installed apps on a device detail screen in the Esper Console, you see the Version Name (a human-readable label like "1.4.2"), but the Version Code (the numeric Android build integer like "142") is not displayed. This article explains where to find the Version Code when you need it.

Where to find the Version Code

The Version Code is available in the Apps & Configuration section of the Esper Console, not on the device detail screen. Follow these steps to locate it:

In the Esper Console, navigate to Apps in the left-hand navigation menu.
Locate and select the relevant application from the app list.
Click View App Details for the application.
In the app details view, you will see both the Version Name and the Version Code displayed together.

The numeric Version Code corresponds to the Android versionCode field declared in the app's manifest.

Using the Version Code programmatically

If you need to retrieve the Version Code at scale or build automated workflows, you can use the Esper API. The app version endpoint returns both version_name and version_code fields:

GET /v0/enterprise/{enterprise_id}/application/{application_id}/version/

See the Esper API Reference for complete endpoint documentation.

Troubleshooting

If you cannot find the app or Version Code, check the following:

App not appearing in Apps section: Confirm that the app has been uploaded or synced to your Esper tenant. Private apps must be explicitly uploaded; Play Store apps must be added to your app catalog.
Version Code missing from App Details: If the Version Code is missing even in the App Details view for a specific app version, contact Esper Support with the app name, version name, and your tenant details. This may indicate a metadata ingestion issue during APK upload.

Why Version Code is not shown on the device detail screen

The device detail screen is designed to display the human-readable Version Name as the primary app identifier. The Version Code is accessible through the Apps & Configuration section instead. This is a console UI design choice, not a data availability issue — the Version Code data exists in Esper's system.

Still need help?

If you cannot locate the Version Code or have questions about app versioning, submit a support ticket and our team will assist you.