Storage monitoring alerts: not currently available in Esper Alerts

Android

When configuring alerts in the Esper Console, storage capacity thresholds are not available as a trigger condition, making it impossible to receive automatic notifications when a device's free storage falls below a set level.

Why this happens

Esper Alerts currently supports event-based triggers — such as a device going offline or an app crashing — but does not evaluate continuous hardware resource metrics like storage, RAM, or battery level as alert conditions. Storage usage is still collected and visible, but no alerting engine processes it as a threshold trigger.

How to monitor device storage without alerts

1. Check storage for an individual device in the Esper Console by navigating to Devices & Groups → [Device Name] → Device Details and reviewing the storage figures shown on the summary panel. This gives you a point-in-time view of used and available storage.
2. Confirm which alert triggers are available by going to Alerts in the left navigation panel and opening the trigger condition list. Storage will not appear; this confirms the limitation is platform-wide and not a configuration error on your end.
3. Build custom storage monitoring using the Esper API if your team has development resources. The device telemetry endpoints return storage metrics that you can poll on a schedule and route into your own alerting or notification system. Refer to the Esper API reference for the relevant telemetry endpoints.

Verify: If you are using the API approach, confirm that your integration returns a non-null storage value in the telemetry response for at least one device before building threshold logic on top of it.

If this doesn't resolve it

If you need help identifying the correct API endpoints for storage telemetry, or if you want to share your use case so it can be considered for future Alerts functionality, contact Esper Support. Include the following when you reach out:

• The number of devices you need to monitor
• The storage threshold that would trigger a notification in your workflow
• Whether you have existing API integration with Esper or are starting from scratch

Still need help?

If the steps above don't resolve the issue, submit a support ticket with your device model, Android version, Esper Agent version, and a description of what you've already tried — this helps the support team investigate without a follow-up.