App Management group dropdown shows limited results: use the search bar to find all available apps

Android

When you're selecting apps for a group in the Esper Console, the app dropdown may initially show only a limited number of apps. This article explains how to find all available apps using the search feature.

How to find all apps in the Group Apps & Configuration selector

The app selection field in Group Apps & Configuration is a searchable input, not a static dropdown. By default, it displays only a subset of your available apps. To see all apps, including those not visible in the initial view:

1. In the Esper Console, go to Groups → [Your Target Group] → Apps & Configuration.
2. Click into the app selector field.
3. Type the app name (or a partial name) directly into the search box.
4. Wait for the search results to populate—all matching apps in your tenant will appear, including those not visible in the limited default view.
5. Select the correct app from the filtered results and proceed with your bulk update.

Verify you've selected the correct app

If two apps have similar names, confirm you've selected the right one by checking the package name or version details before applying the update.

If the app still doesn't appear

If an app doesn't appear even after searching by name:

• Confirm the app has been successfully uploaded to your tenant. Go to Apps → All Apps or Apps → Enterprise Apps to verify. If it's not listed there, it hasn't been added to your tenant yet.
• Check for any error banners in the Apps section that might indicate a failed upload.
• If the app is listed in your Apps section but doesn't appear in the Group Apps & Configuration search, contact Esper Support. Include your tenant ID, the app package name, and a screenshot showing the app in your catalog but absent from the group selector.

Still need help?

If you're unable to find or select your app, submit a support ticket and our team will assist you.