Version Code missing from device detail screen — find it in Apps & Configuration

Android

When viewing installed apps on the device detail screen in the Esper Console, only the Version Name (for example, "1.4.2") is shown. The Version Code — the numeric Android build integer such as "142" — is not displayed on this screen.

Why this happens

The device detail screen is designed to surface the human-readable Version Name as the primary app identifier. The Version Code is stored in Esper's system but is only surfaced in the Apps & Configuration section of the Console. This is a UI design choice, not a missing data issue.

How to find the Version Code

Open the Esper Console and navigate to Apps & Configuration → Apps in the left-hand navigation menu.
Locate the relevant application in the app list and select it.
Click View App Details for the application. This opens the full metadata view for that app, which includes fields not shown on the device detail screen.
In the app details view, confirm both the Version Name and Version Code are displayed. The Version Code corresponds to the versionCode integer declared in the app's Android manifest.

Verify: The app details view should show a numeric Version Code alongside the Version Name — for example, Version Name 1.4.2 with Version Code 142. No additional steps are required; the value is read-only and visible immediately.

Retrieving the Version Code via API

If you need the Version Code at scale or as part of an automated workflow, use the Esper API. The app version endpoint returns both version_name and version_code fields:

GET /v0/enterprise/{enterprise_id}/application/{application_id}/version/

See the Esper API Reference for full endpoint documentation and response schema.

Troubleshooting

App not appearing in Apps & Configuration → Apps: Confirm the app has been uploaded or synced to your Esper tenant. Private apps must be explicitly uploaded as an APK; Google Play apps must be added to your app catalog before they appear here.
Version Code missing from the app details view: If the Version Code field is blank for a specific app version even after opening app details, this may indicate a metadata issue during APK upload.

If this doesn't resolve it

If the Version Code is still missing from the app details view, contact Esper Support with the following information:

App name and Version Name
Your Esper tenant name
A screenshot of the app details view showing the missing field

Still need help?

If the steps above don't resolve the issue, submit a support ticket with your device model, Android version, Esper Agent version, and a description of what you've already tried — this helps the support team investigate without a follow-up.