Sometimes you need to access Esper Settings while out in the field. A device’s Wi-Fi settings may have changed, or you may need to factory reset the device. However, a device may be set to Kiosk Mode, or have the hidden dock enabled, preventing you from seeing the system’s applications. In that case, you can use the three tap method to access Esper Settings.
On the device, try the following:
- Press the power button 3-7 times.
- Tap the screen in the upper-right corner 3-7 times.
You should see a chevron icon appear.
Tap the chevron to access the Settings button.
Tap the settings icon to access Esper Settings. You can access the Admin Settings by clicking Admin Settings by inputting the password. Passwords are set in the Esper Settings App section of a Template, Compliance Policy, or Blueprint.
Allow a few seconds for the button to disappear after exiting Esper Settings. You can also reboot the device to hide it.