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Uploading Multiple IMEI/Serial Numbers

This feature is available for: ✓ Templates

IMEI and Serial Numbers are used for Android for Work and Esper Foundation. It allows you to upload up to 3000 devices at once using a CSV file. 

Download a CSV template at the bottom of this article or create your own to get started.

In this article: 

Creating the CSV File

You can create a CSV file from scratch or use a template or spreadsheet program. All CSV file should follow these rules: 

  • The headers are "imei1, imei2, serialnumber" and shouldn’t be modified.
  • Leave blank spaces between commas if additional identifiers aren’t needed. For example, you may just input serial numbers.
  • All IMEI numbers need to be valid 15 digit numbers and can’t be duplicated.
  • The file should end with a ".csv" file extension.

Example

imei1,imei2,serialnumber
12345678911121232,,
,43215678911121223,
,,SH32TW100000

If you are using a spreadsheet program instead of a text editor, each field goes into three consecutive columns by row.

2ExcelIMEI.cee479b7.png

You’ll need to enter the exact IMEI numbers. If the digits are converted to a different format (for example, scientific notation), convert the digits to number format. See how to convert numbers to text in Microsoft Excel.

 

About Devices with Multiple IMEI Numbers

You can use either the IMEI or serial number for a particular device. As cellular devices will have both an IMEI and serial number, or in some cases have two IMEIs (dual SIM) and a serial number, the Esper system follows a particular order when processing a new device for IMEI-based provisioning:

  • IMEI 1
  • IMEI 2
  • Serial Number

This means if you added IMEI 1 to Provisioning Template 1, IMEI 2 to Provisioning Template 2, and serial number to Provisioning Template 3, then Esper will provision the device according to Provisioning Template 1.

If you have already added an IMEI or serial number to a provisioning template and try to upload it again to another provisioning template, Esper will not use the uploaded CSV and will return a toast error message in the lower-left corner of your screen.

You can also upload a CSV or individually add IMEIs and Serial Numbers when editing a template.

Uploading the CSV

After creating the CSV file,  upload the IMEI / Serial Numbers to a Template. Go to Provisioning Templates and click on the ellipsis (...)for the desired Template. Then select the CSV file to upload.

provisioning_templates_upload_imei_csv.png

Any time a CSV is uploaded, the previous IMEIs and Serial Numbers for that template will be deleted and replaced by the new additions from the CSV. This will not impact any devices that have already been provisioned.

Having trouble? Try loading your file to a spreadsheet program then download or save the file in CSV format. 

 

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